A high performing team will have team members working together successfully to coordinate interdependent work and focus on the small number of decisions that will have the greatest impact on the business. How does the team need to work in practice, to put in place the right processes, structures, behaviours and communication to ensure successful goal setting and delivery? The team coaching process described below will support you in transforming your team into becoming greater than the sum of its parts, a truly high performing team.
Meet, scope and agree the initial contract. I’ll usually use a survey, interviews and stakeholder input to to assess the team, understand and agree the desired outcomes. How can this team become greater than the sum of its parts? Is this a team or a working group? Why does the team exist? What’s important to its members? What do its stakeholders require from it?
From the data collected in step one we’ll design a programme to meet the desired outcomes. What needs to change in terms of relationships, team processes and results? How will progress be measured along the course of the programme? I’ll also be coaching the leader to support and prepare them for the launch event.
The launch event will be used to co-create the team charter and the learning agenda (which will typically run over 6-12 months). The programme will include coaching for the team and for individual team members. One model I use is Professor Peter Hawkins’ Five disciplines of high performance teams. We’ll work ‘inside-out’ and ‘outside-in’.
There will be ongoing learning reviews throughout the programme to ensure intended process, relationships and business results targets are on track and achieved. By the end of the programme the role of coach will be successfully transferred to the team leader to ensure sustained performance.
Executive coaching is a highly personalised form of learning and self development. It helps leaders to bring about change, effective action, personal growth and improved performance. These in turn lead to higher team performance and better results for the business.
Leaders are mostly made, not born. The ability to effectively lead, motivate and direct a group of people requires a complex set of skills, acquired through experiences, self development and training. I help leaders develop these skills through assessment, reflection, challenge and support.